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Knowledge Base

Frequently Asked Questions

Answers to common questions about Fan Strategy.

01

Is Fan Strategy licensed and regulated?

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Yes. Fan Strategy operates under a valid gambling licence issued by the United Kingdom Gambling Commission (UKGC) and is also licensed by the Malta Gaming Authority (MGA). Both regulators require us to meet strict financial, security and player-protection standards, and our activities are regularly audited for compliance.

02

What sports and events can I bet on through Fan Strategy?

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Fan Strategy focuses primarily on FIFA World Cup matches, offering pre-match and in-play markets for all tournament games, from the group stage to the final. Outside the World Cup we also provide odds on major football leagues (Premier League, La Liga, Serie A, etc.) and a selection of other sports such as basketball, tennis and esports, allowing you to build multi-sport slips if you wish.

03

How do I verify my account and why is it required?

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Verification is required to comply with anti-money-laundering (AML) regulations and to ensure you are of legal gambling age. After registration, log in and go to My Account > Verification to upload a clear copy of a government-issued ID (passport or driver's licence) and a recent proof of address (utility bill or bank statement). Our team usually reviews the documents within 24 hours; once approved you can deposit, bet and withdraw without restrictions.

04

What payment methods are accepted for deposits and withdrawals?

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Deposits can be made with Visa, Mastercard, Skrill, Neteller, Paysafecard, direct bank transfer and Bitcoin (BTC) or Ethereum (ETH). Minimum deposit is £10 for most methods, £25 for bank transfer. Withdrawals are processed to the same method used for the deposit; e-wallet withdrawals arrive within 24 hours, card payments take 3-5 business days, and crypto transfers are completed within an hour after blockchain confirmation.

05

Does Fan Strategy have a welcome bonus and what are the wagering requirements?

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New customers receive a 100% match bonus up to £200 on their first deposit. The bonus funds are credited instantly but come with a 35x wagering requirement that must be met before any winnings can be withdrawn. Only bets placed at odds of 1.50 or higher count toward the rollover, and you have 30 days to complete the requirement.

06

How can I set deposit limits or self-exclude if I need a break?

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To manage your spending, go to My Account > Responsible Gambling and choose daily, weekly or monthly deposit caps. For self-exclusion, select the Take a Break option (1 day to 6 weeks) or the longer Self-Exclude period (6 months to 5 years). Once activated, your account is locked and you cannot log in until the period ends, and we will not send promotional material during that time.